TERMS & CONDITIONS

Welcome to Kooqx.

These Terms & Conditions govern Your access to and use of www.kooqx.com, including Your purchase of Products and use of services, features or content made available through the Website.

By accessing Our Website, registering an account or placing an Order, You agree to these Terms & Conditions and Our other applicable policies.

If You do not agree with these Terms, please discontinue use of the Website.

1. DEFINITIONS

Company, We, Us or Our means Kooqx.

Customer, User or You means any person or entity accessing the Website or purchasing Products from Us.

Products or Goods means Products displayed or offered for sale through the Website.

Order means a request submitted by You to purchase Products from Us.

Website means www.kooqx.com.

2. ELIGIBILITY AND ACCOUNT INFORMATION

By using this Website, You confirm that You are legally capable of entering into a binding agreement under applicable law.

When creating an account or placing an Order, You agree to provide accurate, complete and current information.

You are responsible for maintaining the confidentiality of Your account credentials and for activities conducted through Your account.

3. PRODUCTS

We make reasonable efforts to accurately display Product descriptions, specifications, images, colours, prices and availability.

However, actual Product colours or appearance may vary slightly due to photography, lighting, screen settings or manufacturing variations.

We reserve the right to modify, discontinue or limit availability of Products without prior notice.

4. ORDERS

Placing an Order through the Website constitutes an offer to purchase the selected Products.

All Orders are subject to acceptance, availability, payment verification and other applicable checks.

Kooqx reserves the right to cancel or refuse an Order where:

• The Product is unavailable.
• Product information or pricing contains an error.
• Payment cannot be verified.
• Fraudulent or suspicious activity is detected.
• The delivery location cannot be serviced.

Where an already-paid Order is cancelled by Us, the applicable refund will be processed according to Our refund procedures.

5. PRICING AND PAYMENT

Prices displayed on the Website may be changed from time to time.

The price applicable to an Order will generally be the price displayed when the Order is placed, subject to correction of obvious pricing or technical errors.

Applicable taxes, shipping charges or additional charges may be displayed during checkout.

Customers are responsible for providing accurate and valid payment and billing information.

6. PROMOTIONS AND DISCOUNTS

Promotional offers, discount codes and sale prices may have separate eligibility conditions and validity periods.

Kooqx reserves the right to modify, cancel or withdraw promotional offers where permitted by applicable law.

7. SHIPPING AND DELIVERY

Orders are shipped and delivered according to Our Shipping Policy.

Any delivery date shown on the Website is an estimate and may be affected by courier operations, location, holidays, weather or other circumstances outside Our reasonable control.

8. RETURNS, REFUNDS AND EXCHANGES

Returns, replacements, refunds and exchanges are subject to Our Return, Refund and Exchange Policy.

Customers should review the applicable policy before completing an Order.

9. ORDER CANCELLATION

Customers may request cancellation before an Order has been processed or dispatched.

After dispatch, cancellation may not be possible and the applicable Return Policy will apply.

10. INTELLECTUAL PROPERTY RIGHTS

Unless otherwise stated, all Website content including the Kooqx name, logos, Product photographs, graphics, text, layouts, icons, videos and designs belongs to or is licensed to Kooqx.

Website content may be used only for personal and lawful purposes.

You may not reproduce, copy, modify, republish, distribute or commercially exploit Our Website content without prior written permission.

11. USER CONTENT AND PRODUCT REVIEWS

Where Customers are permitted to submit reviews, comments, photographs or other content, such content must be lawful, accurate and must not violate the rights of any other person.

Kooqx reserves the right to remove content that is misleading, fraudulent, abusive, unlawful or otherwise inappropriate.

12. PROHIBITED USE

You must not use the Website:

• For unlawful or fraudulent activities.
• To violate applicable laws or regulations.
• To infringe intellectual property rights.
• To transmit viruses or malicious software.
• To attempt unauthorized access to Our Website or systems.
• To interfere with Website functionality or security.
• To collect information about other Users without authorization.
• To provide false or misleading information.

13. THIRD-PARTY SERVICES

Our Website may use or link to third-party services including payment gateways, shipping providers and other external service providers.

Third-party services are governed by their respective terms and privacy policies.

Kooqx is not responsible for third-party services that are outside Our control.

14. ERRORS AND INACCURACIES

Website information may occasionally contain errors or omissions relating to prices, Product descriptions, availability, promotions or shipping information.

Kooqx reserves the right to correct such errors and modify or cancel affected Orders where reasonably necessary and permitted by applicable law.

15. WEBSITE AVAILABILITY

We do not guarantee uninterrupted or error-free availability of the Website.

Website access may occasionally be suspended for maintenance, updates, security reasons or technical issues.

16. DISCLAIMER

To the extent permitted by applicable law, the Website and its content are provided on an "as available" basis.

Nothing in these Terms excludes any statutory rights or warranties that cannot legally be excluded.

17. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Kooqx shall not be responsible for indirect, incidental, special or consequential losses arising from use of the Website or Products.

Nothing in these Terms excludes liability where such exclusion is prohibited by applicable law.

18. PRIVACY

Personal information provided to Kooqx is handled according to Our Privacy Policy.

By accessing the Website, You acknowledge that You have reviewed Our Privacy Policy.

19. TERMINATION OR SUSPENSION

Kooqx may suspend or restrict access to the Website or a Customer account where We reasonably believe that fraudulent activity, misuse, security threats or violations of these Terms have occurred.

20. SEVERABILITY

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue to remain effective to the extent permitted by applicable law.

21. GOVERNING LAW

These Terms & Conditions shall be governed by the applicable laws of India.

Subject to applicable consumer protection laws and mandatory legal requirements, disputes relating to these Terms shall be subject to the jurisdiction of competent courts having jurisdiction over the Company's business location in Uttar Pradesh, India.

22. CHANGES TO THESE TERMS

Kooqx may update these Terms & Conditions from time to time to reflect changes in Our Website, Products, business operations or applicable requirements.

Updated Terms will be published on this page.

23. CONTACT INFORMATION

For questions regarding these Terms & Conditions, please contact:

Kooqx
Website: www.kooqx.com
Email: info@kooqx.com
Phone: +91 8800289808, +91 8800539808
Address: GAUR CITY MALL OFFICE, SPACE C 01, BGH 01, SEC.4, Noida, Gautam Buddha Nagar, Noida, Uttar Pradesh, India, 201301