BULK & CUSTOM ORDERS

At Kooqx, We understand that businesses, institutions, organizations and individuals may require kitchenware Products in larger quantities or with specific requirements.

Through Our Bulk & Custom Orders service, We aim to make it easy for Customers to discuss their requirements directly with Our team and receive suitable Product and pricing assistance.

BULK ORDERS

Customers looking to purchase Products in larger quantities may contact Us for bulk order assistance.

Bulk Orders may be suitable for:

• Corporate requirements
• Hotels and hospitality businesses
• Restaurants and cafés
• Caterers and food-service businesses
• Retailers and resellers
• Institutions and organizations
• Corporate gifting requirements
• Events and special occasions
• Large household or commercial requirements

BULK ORDER PRICING

Pricing for Bulk Orders may vary depending on:

• Product selected
• Quantity required
• Product availability
• Delivery location
• Packaging requirements
• Customization requirements, where applicable

Where applicable, special or negotiated pricing may be offered based on Order quantity and specific Customer requirements.

Any quotation provided by Kooqx will be subject to the terms, validity period and conditions mentioned in the quotation.

CUSTOM ORDERS

If You have a specific Product, quantity, packaging or other special requirement, Our team may assist You with a Custom Order depending on availability and feasibility.

Custom Order requests may include:

• Specific quantity requirements
• Selected Product combinations
• Special packaging requirements
• Corporate or bulk gifting requirements
• Specific Product variants
• Other special kitchenware requirements

Acceptance of any Custom Order will depend on Product availability, quantity, production or sourcing requirements and final approval from Kooqx.

HOW TO REQUEST A BULK OR CUSTOM ORDER

To request a Bulk or Custom Order, please contact Our team and provide as much information as possible regarding Your requirement.

Please provide:

• Your name or business name
• Contact number
• Email address
• Product name or details
• Required quantity
• Delivery location
• Expected delivery timeline
• Any customization or special requirements

Once We receive Your enquiry, Our team may contact You to understand Your requirements and provide suitable information or a quotation.

QUOTATIONS

Any quotation provided for Bulk or Custom Orders is based on the information available at the time of quotation.

The quotation may specify:

• Product details
• Quantity
• Price
• Applicable taxes
• Shipping or delivery charges
• Payment terms
• Estimated delivery timeline
• Validity period of the quotation

Prices and availability may change after the quotation validity period has expired.

ORDER CONFIRMATION

A Bulk or Custom Order will be considered confirmed only after the applicable Order terms have been accepted and the required payment or advance payment, where applicable, has been received.

Kooqx reserves the right to decline a Bulk or Custom Order if the requested Products, quantity, customization or delivery requirements cannot reasonably be fulfilled.

PAYMENT

Payment terms for Bulk or Custom Orders may differ from regular Website Orders.

Depending on the nature and value of the Order, Kooqx may require full payment or an advance payment before processing the Order.

The applicable payment terms will be communicated before confirmation of the Order.

SHIPPING AND DELIVERY

Delivery timelines for Bulk and Custom Orders may vary depending on Product quantity, Product availability, customization requirements and delivery location.

The estimated delivery timeline will be communicated during Order confirmation wherever possible.

Shipping charges, if applicable, will be communicated separately or included in the quotation.

CHANGES AND CANCELLATIONS

Customers should carefully review all Product, quantity, pricing and delivery details before confirming a Bulk or Custom Order.

Once a Bulk or Custom Order has been confirmed or processing has started, changes or cancellations may not always be possible.

Any requested change or cancellation will be reviewed by Kooqx based on the Order status and applicable costs already incurred.

RETURNS AND REFUNDS

Bulk and Custom Orders may be subject to different return, exchange or refund conditions depending on the nature of the Order.

Products specifically sourced, customized, specially packaged or ordered according to Customer requirements may not be eligible for return unless they are damaged, defective or incorrectly supplied.

Any applicable return or refund conditions will be communicated during Order confirmation.

PRODUCT AVAILABILITY

All Bulk and Custom Orders are subject to Product availability.

If a requested Product is unavailable, Our team may suggest an alternative Product where appropriate.

CONTACT US FOR BULK & CUSTOM ORDERS

For Bulk Orders, Custom Orders, corporate requirements or other large-quantity enquiries, please contact:

Kooqx
Website: www.kooqx.com
Email: info@kooqx.com
Phone: +91 8800289808, +91 8800539808
Address: GAUR CITY MALL OFFICE, SPACE C 01, BGH 01, SEC.4, Noida, Gautam Buddha Nagar, Noida, Uttar Pradesh, India, 201301